Frequently Asked Questions (FAQ)
1. What is Horizon Pulse Tech?
Horizon Pulse Tech is an online store specializing in watches and watch-related products. We offer a curated selection designed for everyday wear, gifting, and personal style.
2. Where are your products sourced from?
Our products are sourced from trusted manufacturers and suppliers that meet our quality and reliability standards. Each item is selected to ensure consistency in performance and appearance.
3. What types of products do you sell?
We primarily sell wristwatches and related accessories. Product offerings may vary over time as we introduce new designs and collections.
4. How do I place an order?
Simply browse our website, add your desired items to the cart, and complete checkout by following the on-screen instructions.
5. What payment methods do you accept?
We accept major payment methods, including credit and debit cards (such as Visa, Mastercard, and American Express), as well as other secure payment options shown at checkout.
6. Do you offer international shipping?
Shipping availability, delivery times, and costs are displayed during checkout. Tracking information will be provided once your order has shipped.
7. What is your return and refund policy?
If you experience any issues with your order, please contact our support team within the timeframe outlined in our return policy. Eligible returns or refunds will be handled according to our store guidelines.
8. How can I contact customer support?
You can reach us through the Contact Us page on our website. We aim to respond to all inquiries as promptly as possible.